Returns & Exchanges
At Visa, we strive to ensure your fashion selections are a perfect fit for your lifestyle. If you are not completely satisfied with your purchase, we offer a seamless 30-day return policy for all unworn and tagged items.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all original tags are attached and the garment is in its original condition.
Attach Shipping Label
Download and print the prepaid shipping label provided by the portal and affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand over your package to the designated courier service and keep your tracking number handy to monitor the status of your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing